Ethical Communication in the Workplace
Communication is a concept that is controversial, especially with the dynamics of the information age. There is confusion on what is right and wrong in communication, creating a never ending debate. Ethics help in providing guidelines for appropriate actions and decisions. Ethical communication allows for one to communicate to the audience the intended message in the right way, without bias. It encompasses honesty, confidentiality where necessary and openness. Adhering to ethical and moral principles when communicating ensures minimal negative consequences, hence, positive action and reaction from the audience. This makes it a crucial aspect of leadership. It is important to note that effective and ethical communication is different. For instance, a charismatic leader such as a politician has the ability to appeal to the emotions of the masses, but if the truth is exaggerated or hidden, this cannot be referred to as ethical communication. It is only effective. Ethical communication includes what is said as well as what is not said, hence the need to act as one preaches and correction of false impressions.
Throughout human history, unethical communication has been portrayed as a powerful weapon of destruction. It has ruined interpersonal relationships, been used to support greed, corruption, oppression and tyranny within institutions as well as starting and fuelling economic injustice, violence and war, genocide and tribal conflicts among other social evils (Makau, 2009). Ethical communication has also been shown to foster human relationships, foster truth, honesty and peace, hence understanding and peace. This shows the power that communication holds, more so, ethical communication.
Being a topic that covers a wide range in everyday life, there are numerous approaches to this subject based on different aspects. Some approaches focus on means, intention and consequences while others with duties, rights, obligations, responsibilities and personal traits such as abilities. Other approaches get their ethical insight from the community and authority, as well as individuals, while others stress on situational factors. Despite the approach used, they all recognize the importance of ethics in communication (Makau, 2009), the lack of which could make an organization or institution a disaster. Problem statement
Communication ethics in the workplace is important. It is not easy due to various differences that employees may have such as personal and cultural differences, but it is vital for them to put all these aside and practice ethics in communicating to each other for everyday interaction or to solve conflicts. This ensures trust and truthfulness in the workplace, creating a conducive environment for people to work with. This paper will focus on ethical communication in the workplace for a professional in a secondary education setting. Communication ethics in the workplace
A professional in a secondary education setting is in constant communication with his superiors, colleagues and students. As a result, he is expected to apply the principles of ethical communication every day. Being a learning institution, it is expected that there is diversity in culture, race, religion and personalities. The professional is expected to communicate in a way that addresses all these people without offending a particular group. One is expected to ignore their intolerance, hatred and discrimination of specific groups for the well being of everyone. It is important for such professionals to be prepared to deal with such differences during their training.
Practicing ethical communication in the setting described above can therefore be difficult. In fact, practicing ethical communication in any workplace is a struggle. People prefer to lie than tell the truth about others. It is easier to lie to work mates to avoid confrontations...
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