marks and spencer strategies

Topics: Board of directors, Financial statements Pages: 39 (4558 words) Published: November 26, 2013
Annual report and financial statements 2013

Overview of the year

Financial overview
Group revenue

£10.0bn
1.3%*

Underlying Group profit before tax

£665.2m
5.8%

Interim + final dividend

Underlying Group earnings per share

6.2p+
10.8p =

32.7p

level

17.0p

UK
Our UK turnover is split between Food
(54%) and General Merchandise (46%).
With 766 stores across the UK and a
growing e-commerce business, we sell
high-quality, great value food and remain
the UK market leaders in womenswear,
lingerie and menswear.
Read more on page 16

General Merchandise revenue
ndise

£4.1bn
2.4%

Food revenue

£4.9bn
3.9%

Number of UK stores
ores

766

35 net new stores
es

6.3%

Multi-channel
From browsing through to purchase and
delivery, we aim to provide the best
shopping experience for our customers.
Whether in stores, online or by phone,
we offer a convenient service for all our
customers – however and whenever
they choose to shop with us.
Read more on page 26

Multi-channel revenue

£651.8m
16.6%

Weekly site visits
s

3.6m
18%

Shop Your Way
stores

476
21 stores

Group profit before tax

£564.3m
14.2%

Group earnings per share

29.2p
10.2%

International
We are making the M&S brand even
more accessible to customers around
the world. We now operate in 51
territories across Europe, the Middle
East and Asia and continue to grow our
international presence through a
multi-channel approach.
Read more on page 28

International revenue

£1.1bn
4.5%*

International stores

418
31 net
new stores

Territories

51

8 new markets

Plan A
We aim to become the world’s most sustainable retailer and Plan A, our eco and ethical programme, is at the very heart of how we do business. More than five years since launch, we continue to extend the influence of Plan A – engaging our employees, suppliers and customers.

Read more on page 32

Total Plan A commitments

180

Commitments achieved

139

Commitments on plan
n

31

*Group revenue and International revenue increases are stated on a constant currency basis throughout the directors’ report. Using actual rates Group revenue was up 0.9% and International revenue was up 0.9%.

Discover more online

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Governance
Chairman’s overview
Board of directors
Leadership
Effectiveness
Accountability
Engagement
Audit Committee
Nomination Committee
Remuneration report
Pensions governance
Other disclosures
Independent auditors’ report

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71
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Financial statements and other information

Financial statements and other information
Consolidated income statement
Consolidated statement of comprehensive income
Consolidated statement of financial position
Consolidated statement of changes in equity
Consolidated cash flow information
Notes to the financial statements
Company statement of financial position
Company statement of changes
in shareholders’ equity
Company statement of cash flows
Company notes to the financial statements
Group financial record
Shareholder information
Index

Governance

Financial review
Financial review

Financial review

Investor Relations app
The Marks & Spencer Investor Relations
app provides investor and financial
media information in an iPad-optimised
format. The app delivers the latest
share price information and corporate
news as well as financial reports,
presentations and corporate video.
For more information visit
marksandspencer.com/investors

Strategic review
Chief Executive’s overview
Our plan in action
Performance against our plan
People behind the plan
Our plan in action
Our brand
General Merchandise
Discover more – go online
Food
The ‘discover more’ logo in this report
UK stores
indicates that we have additional
Multi-channel
content...
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